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Title
Text copied to clipboard!Housekeeping Executive
Description
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We are looking for a dedicated and experienced Housekeeping Executive to join our team. The ideal candidate will be responsible for overseeing the daily operations of the housekeeping department, ensuring that all areas of the facility are clean, orderly, and well-maintained. This role requires a keen eye for detail, strong organizational skills, and the ability to manage a team effectively. The Housekeeping Executive will work closely with other departments to ensure that the highest standards of cleanliness and customer satisfaction are met. Key responsibilities include managing staff schedules, conducting inspections, ordering supplies, and implementing training programs. The successful candidate will have a proven track record in housekeeping management, excellent communication skills, and the ability to handle multiple tasks simultaneously. This is a full-time position that may require working evenings, weekends, and holidays. If you are passionate about maintaining a clean and welcoming environment and have the skills and experience we are looking for, we encourage you to apply.
Responsibilities
Text copied to clipboard!- Oversee daily housekeeping operations.
- Manage and train housekeeping staff.
- Conduct regular inspections of all areas.
- Ensure compliance with health and safety regulations.
- Order and maintain inventory of cleaning supplies.
- Develop and implement cleaning schedules.
- Handle customer complaints and requests.
- Coordinate with other departments for special events.
- Maintain records of housekeeping activities.
- Prepare reports on housekeeping performance.
- Ensure high standards of cleanliness are maintained.
- Monitor and control housekeeping budgets.
- Implement and update housekeeping policies.
- Supervise laundry operations.
- Ensure proper maintenance of housekeeping equipment.
- Conduct performance reviews for housekeeping staff.
- Develop and implement training programs.
- Ensure compliance with company policies.
- Manage lost and found items.
- Coordinate with external cleaning services when necessary.
Requirements
Text copied to clipboard!- Proven experience in housekeeping management.
- Strong organizational skills.
- Excellent communication skills.
- Ability to manage a team effectively.
- Attention to detail.
- Knowledge of health and safety regulations.
- Ability to handle multiple tasks simultaneously.
- Proficiency in Microsoft Office.
- Experience with housekeeping management software.
- Strong problem-solving skills.
- Ability to work flexible hours.
- Customer service orientation.
- High school diploma or equivalent.
- Certification in housekeeping management is a plus.
- Ability to lift and move heavy objects.
- Strong leadership skills.
- Ability to work under pressure.
- Good time management skills.
- Ability to maintain confidentiality.
- Strong interpersonal skills.
Potential interview questions
Text copied to clipboard!- Can you describe your experience in housekeeping management?
- How do you handle customer complaints?
- What strategies do you use to ensure high standards of cleanliness?
- How do you manage and motivate your team?
- Can you provide an example of a time when you had to handle a difficult situation?
- How do you prioritize your tasks?
- What experience do you have with housekeeping management software?
- How do you ensure compliance with health and safety regulations?
- Can you describe a time when you had to work under pressure?
- How do you handle inventory management?
- What is your approach to training new staff?
- How do you coordinate with other departments?
- Can you describe a time when you had to implement a new policy?
- How do you handle budget management?
- What steps do you take to ensure customer satisfaction?
- How do you stay updated with industry trends?
- Can you describe your experience with laundry operations?
- How do you handle lost and found items?
- What is your approach to performance reviews?
- How do you ensure proper maintenance of housekeeping equipment?
